Privacy Policy

Effective Date: 13 July 2026

Welcome to SOLAVEA. Your privacy is important to us. This Privacy Policy explains how SOLAVEA collects, uses, stores, and protects your personal information when you visit our website, purchase our products, or interact with us.

1. Information We Collect

We may collect the following information:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment information (processed securely through trusted payment providers)
• Order history
• Device and browser information
• IP address
• Cookies and website usage data

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Provide customer support
• Send order confirmations and updates
• Improve our products and website
• Respond to your inquiries
• Send promotional offers and newsletters (only if you choose to receive them)
• Prevent fraud and maintain website security

3. Sharing Your Information

SOLAVEA does not sell or rent your personal information. We may share your information only with trusted third-party service providers who help us operate our business, including:

• Payment processors
• Shipping and delivery partners
• Website hosting providers
• Marketing and analytics service providers

These providers are required to protect your information and use it only for the services they provide.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and enhance our services.

You can manage or disable cookies through your browser settings.

5. Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of electronic transmission or storage is completely secure.

6. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your personal data
• Withdraw consent for marketing communications
• Request information about how your data is used

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

8. Children's Privacy

Our products and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us through the contact details provided on our website.

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SOLAVEA is committed to protecting your privacy and ensuring a safe and secure shopping experience for all customers.